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</html><description>&#x15A;cie&#x17C;ka zakupowa klienta, znana r&#xF3;wnie&#x17C; jako customer journey, to kompleksowy proces, kt&#xF3;ry odzwierciedla ci&#x105;g do&#x15B;wiadcze&#x144; i interakcji klienta z mark&#x105;, rozpoczynaj&#x105;c od &#x15B;wiadomo&#x15B;ci produktu lub us&#x142;ugi, przez etapy rozwa&#x17C;a&#x144; i ocen, a&#x17C; do podj&#x119;cia decyzji o zakupie i do&#x15B;wiadcze&#x144; pozakupowych. Jest to&nbsp; mapa podr&#xF3;&#x17C;y, kt&#xF3;ra ujmuje zar&#xF3;wno punkty kontaktu online, jak i offline, ukazuj&#x105;c, w [&hellip;]</description><thumbnail_url>https://www.ideoforce.pl/akademia/kompendium/wp-content/uploads/2023/05/arrow.png</thumbnail_url></oembed>

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